Home > Forums > BC Gmail Signatures > Bug Reports > [fixed] Blank Canvas Stopped Working on 1/28/2010

[fixed] Blank Canvas Stopped Working on 1/28/2010

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Jan. 28, 2010 - 2:07pm - 216 days ago
sr1sws
Registered User Post count: 3

I don't appear to be the only one with this issue.  BC worked perfectly until today.  I cannot pinpoint at what time it ceased today.

I attempted to uninstall/reinstall and the re-installation fails.  Firefox states:

Firefox could not install the file at

https://addons.mozilla.org/en-US/firefox/downloads/latest/7757/addon-7757-latest.xpi?src=addondetail

because: Unexpected installation error
Review the Error Console log for more details.
-203

Error console shows:

Error: [Exception... "Component returned failure code: 0x80004003 (NS_ERROR_INVALID_POINTER) [nsIRDFService.GetLiteral]"  nsresult: "0x80004003 (NS_ERROR_INVALID_POINTER)"  location: "JS frame :: file:///C:/Program%20Files%20(x86)/Mozilla%20Firefox/components/nsExtensionManager.js :: EM_L :: line 236"  data: no]
Source File: file:///C:/Program%20Files%20(x86)/Mozilla%20Firefox/components/nsExtensionManager.js
Line: 236

 

  • What version of the add-on are you using? 1.11.13
  • What version of Firefox are you using? 3.6
  • What locale is your Firefox set to? (e.g. en-US, pt-BR, etc.) en-US
  • Are you using regular Gmail or Google Apps? Gmail
  • Do you have any "send as" addresses set up? yes
  • What language is your Gmail account set to? US english
  • What other add-ons do you have installed and enabled? Autopager, Better Gmail, FireFTP, Google Gears, Google Toolbar, .NET, Logmein, Skype, Java Console, Web Developer 1.8.1
Last edited Feb. 12, 2010 - 7:32pm by Jerome
Jan. 29, 2010 - 3:06am - 216 days ago
rocsak
Registered User Post count: 1

It stopped working around that time for me too.

Firefox 3.5.7 on Ubuntu 8.10, standard gmail account and tons of addons. Neither 1.11.13 or 1.11.12 are working. They install but they just don't work.

Tried uninstall, reinstall several times but nothing works.

Thanks.

Last edited Jan. 29, 2010 - 3:07am by rocsak
Jan. 29, 2010 - 3:12am - 216 days ago
Pretender
Registered User Post count: 1

same problem here
Jan. 29, 2010 - 5:56am - 216 days ago
daveberkey
Registered User Post count: 2

same history here
Jan. 29, 2010 - 7:56am - 216 days ago
Rollo
Registered User Post count: 1

Same here - I've restarted everything but the car.

 
Jan. 29, 2010 - 8:02am - 216 days ago
Jerome
Admin Post count: 322

Not working for me either anymore. I'll look into it.

Edit: More information here

Last edited Jan. 29, 2010 - 1:24pm by Jerome
Jan. 29, 2010 - 2:01pm - 215 days ago
sr1sws
Registered User Post count: 3

Thanks Jerome!

Do you believe my issue with reinstalling BC is related to the Greasemonkey API issue as well?

I look forward to having BC back working ;-)

 

Steve
Jan. 29, 2010 - 7:37pm - 215 days ago
Jerome
Admin Post count: 322

Sadly no, I do not think that the problem is related. There are always stupid little errors with the Firefox install site. Are you at least able to get it installed on another computer? You could also re-install Firefox from scratch and give that a shot, but no one, myself included, wants to go through all that.
Jan. 29, 2010 - 7:50pm - 215 days ago
uriahtweston
Registered User Post count: 1

I too have this same issue. I tried to download BC at that day and it did not work. Download error. Please get this fixed, this is the only app like it for FF. Thanks for all your hard work to keep this going!
Jan. 29, 2010 - 8:38pm - 215 days ago
Jerome
Admin Post count: 322

Please pay my mortgage.

Tongue out

 

It's Google's fault. See the following: http://blankcanvasweb.com/forums/topic/id_415/

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